AirLab Support
Build it. Fly it. Improve it. Need help? Email anthony@csuitecode.com and we'll get back to you within two business days.
Common questions
How do I get to the Parent zone?
Go to Profile › Parent zone and answer the grown-ups-only question. Accounts, purchases and data controls are all there.
Go to Profile › Parent zone and answer the grown-ups-only question. Accounts, purchases and data controls are all there.
How do I restore my purchases?
Go to Parent zone › AirLab Plus › Restore purchases, while signed in to the same Apple ID you used to buy.
Go to Parent zone › AirLab Plus › Restore purchases, while signed in to the same Apple ID you used to buy.
Do I need an account?
No. Everything works without one. A parent account just syncs your family's flights between devices.
No. Everything works without one. A parent account just syncs your family's flights between devices.
How do I delete our data?
- A single video: delete it from the flight, or remove all videos under Profile › Videos & storage.
- A pilot: delete them in the Parent zone.
- The whole account: use Parent zone › Account › Delete account. This removes the account's data from our servers.
Camera tracking can't find my plane.
- Film from the side, with the phone held still.
- Use a plain background and good light.
- Keep the whole flight in the frame.
How do I cancel AirLab Plus?
Go to Settings › your name › Subscriptions on your iPhone or iPad.
Go to Settings › your name › Subscriptions on your iPhone or iPad.